Terms of Service

Last updated: 4 May, 2026

Welcome to https://howtogetref.com (the "Site"), operated by ReferralBooster ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of the Site, including creating an account, browsing content, and purchasing products or services from our shop.

By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

For our full legal and contact details, see our Privacy Policy page or contact us at sales@howtogetref.com.

1. Definitions

• "User", "you" means any person who accesses or uses the Site.
• "Customer" means a User who places an order through the shop.
• "Content" means any text, images, video, audio, or other material published on the Site.
• "Products" means the goods, digital products, or services offered for sale on the Site.

2. Eligibility

You must be at least 16 years old to create an account or place an order. By using the Site, you confirm that you meet this requirement and that the information you provide is accurate and complete.

If you are using the Site on behalf of a business, you confirm that you are authorized to bind that business to these Terms.

3. Account Registration

To access certain features (such as placing orders or commenting), you may need to create an account.

You agree to:

• Provide accurate, current, and complete information during registration
• Keep your password confidential and secure
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms, contain false information, or are used for fraudulent or abusive purposes.

You can delete your account at any time from your profile settings or by contacting us.

4. Use of the Site

You agree to use the Site lawfully and respectfully. You must not:

• Use the Site in a way that violates any applicable law or regulation
• Attempt to gain unauthorized access to any part of the Site, other accounts, or our systems
• Upload viruses, malware, or any harmful code
• Scrape, copy, or republish Site content without permission
• Use the Site to send spam, harassment, or abusive content
• Impersonate any person or misrepresent your affiliation with anyone
• Interfere with the normal operation of the Site

We reserve the right to remove content, restrict access, or terminate accounts that breach these rules.

5. Products, Pricing, and Availability

We make every effort to display Products and prices accurately. However:

• Product descriptions, images, and prices may contain errors or be subject to change without notice.
• All prices are shown in EUR or USD and include VAT where applicable, unless stated otherwise.
• Shipping costs are calculated at checkout and shown before you confirm your order.
• Product availability is not guaranteed. If a Product becomes unavailable after your order, we will notify you and offer a refund or alternative.

We reserve the right to refuse or cancel any order, including (but not limited to) cases of suspected fraud, pricing errors, or stock shortages.

6. Orders and Contract Formation

Placing an order constitutes an offer to purchase a Product under these Terms. A binding contract is formed only when we send you an order confirmation email. Receipt of an order acknowledgement does not by itself constitute acceptance.

You will receive:

1. An order acknowledgement when you submit your order
2. An order confirmation when we accept the order and begin processing
3. A shipping confirmation when your order is dispatched (for physical goods)

7. Payment

We accept payment through Stripe / PayPal. Payment is processed at the time of order.

By submitting payment information, you confirm that you are authorized to use the payment method and that the information is accurate.

We do not store full credit card details on our servers. Payments are processed securely by our payment provider(s) in accordance with their own terms and privacy policies.

If a payment fails or is reversed, we reserve the right to cancel the order or suspend your account until the issue is resolved.

8. Delivery of Digital Products

Our shop sells digital products (e.g., downloadable files, templates, AI assets, online services). There is no physical shipping.

• After successful payment, you will receive an order confirmation email with a download link and/or access instructions.
• Download links may be available from your account dashboard for a limited time or number of downloads, as indicated on the Product page.
• It is your responsibility to download and securely store the files. We recommend keeping a personal backup.
• If you experience any issue accessing your purchase, contact us at sales@howtogetref.com and we will resolve it as soon as possible.

We are not responsible for delivery failures caused by incorrect email addresses, full inboxes, spam filters, or your internet connection.

9. Right of Withdrawal and Waiver for Digital Content

Under EU Directive 2011/83/EU and Belgian law (Article VI.47 of the Code of Economic Law), EU consumers normally have a 14-day right of withdrawal on online purchases.

Important — waiver for digital content: Because our products are digital and delivered immediately after purchase, the right of withdrawal does not apply once delivery has begun, provided that you:

1. Give your express prior consent to immediate delivery of the digital content, and
2. Acknowledge that you lose your right of withdrawal once the download or access begins.

You will be asked to confirm both at checkout (e.g., via a tick-box). By completing the purchase, you agree to immediate delivery and waive your right of withdrawal.

If you have not yet downloaded or accessed the product, you may request a withdrawal within 14 days of purchase by contacting us at [contact email]. We will refund the purchase price within 14 days of receiving your request.

This is in line with Article VI.53, 13° of the Belgian Code of Economic Law, which excludes the right of withdrawal for digital content not supplied on a tangible medium when performance has begun with the consumer's prior express consent and acknowledgement.

10. Refunds for Faulty or Non-Conforming Products

Because our products are digital and the right of withdrawal is waived at checkout (see Section 9), refunds are limited to the following cases:

• The product is faulty or does not work as described (e.g., corrupted file, broken download, missing essential features advertised)
• You did not receive the product due to a technical issue on our side
• The product was charged in error (e.g., duplicate payment)

If any of these apply, contact us at sales@howtogetref.com within 14 days of purchase with your order number and a description of the issue. We will first attempt to resolve the problem (e.g., re-send the file, fix the download, provide a working version). If we cannot, we will issue a full or partial refund to your original payment method, normally within 14 days of agreeing the refund.

Refund requests based on personal preference, change of mind, or "the product wasn't what I expected" — once download or access has begun — cannot be accepted, in line with EU rules on digital content.

11. Legal Warranty for Digital Content

As a consumer in the EU, you are entitled to a legal guarantee of conformity on digital content and digital services under EU Directive 2019/770 and Belgian law (Articles 1701/4 and following of the Belgian Civil Code).

This means the digital content we supply must:

• Match the description, quality, and functionality stated at the time of purchase
• Be fit for the purpose for which digital content of that type is normally used
• Be supplied with any updates necessary to maintain conformity, where applicable

If the digital content does not conform, you have the right to have it brought into conformity (e.g., a fix or replacement file) or, where that is not possible or proportionate, to a price reduction or full refund.

This legal guarantee applies in addition to any commercial guarantee we may offer and does not affect your statutory rights.

12. Digital Content and Services

If you purchase digital content (e.g., downloadable files, online courses, AI-generated assets) or digital services (e.g., subtitling, video creation, automation, AI avatars):

• Access is granted upon payment confirmation.
• You receive a non-exclusive, non-transferable license to use the content for the purpose stated at the time of purchase.
• You may not resell, redistribute, or sublicense the content without our written permission.
• Digital content is generally non-refundable once delivered, unless faulty (see Section 9 for the withdrawal exception).

For custom services (e.g., a video production project), specific terms — including scope, deliverables, timelines, and revisions — will be set out in a separate quotation or service agreement.

13. User-Generated Content

If you submit comments, reviews, or other content to the Site, you:

• Confirm that the content is yours and does not infringe anyone's rights
• Grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce the content on the Site and in related promotional material
• Agree that we may moderate, edit, or remove content at our discretion

You must not submit content that is unlawful, defamatory, hateful, sexually explicit, or that violates the rights of others.

14. Intellectual Property

All content on the Site — including text, graphics, logos, videos, articles, software, and design — is owned by ReferralBooster or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and use the Site for personal, non-commercial purposes. You may not:

• Copy, reproduce, or republish Site content without written permission
• Use our trademarks or branding without authorization
• Reverse-engineer or extract source code from any part of the Site

15. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

16. Disclaimers

The Site and Products are provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties — express or implied — regarding:

• The accuracy, completeness, or reliability of Site content
• Uninterrupted or error-free access to the Site
• The results obtained from using our Products or services

Nothing in these Terms excludes or limits any rights you have as a consumer under mandatory Belgian or EU law.

17. Limitation of Liability

To the maximum extent permitted by law, ReferralBooster shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use of (or inability to use) the Site

Our total liability for any claim relating to a Product is limited to the amount you paid for that Product.

This section does not limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

18. Indemnification

You agree to indemnify and hold ReferralBooster harmless from any claims, damages, or expenses (including legal fees) arising from your breach of these Terms, your misuse of the Site, or your violation of any law or third-party rights.

19. Suspension and Termination

We may suspend or terminate your access to the Site or your account at any time, without notice, if:

• You breach these Terms
• We are required to do so by law
• We discontinue the Site or the relevant service

You may stop using the Site or close your account at any time. Sections that by their nature should survive termination (e.g., intellectual property, limitation of liability) will remain in effect.

20. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Significant changes will be notified to registered users by email where appropriate.

Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

21. Governing Law and Jurisdiction

These Terms are governed by the laws of Belgium, without regard to conflict-of-law principles. Any dispute arising from or relating to these Terms shall be submitted to the competent courts of Arlon / Luxembourg province, except where mandatory consumer protection rules grant you the right to bring proceedings in your country of residence.

Online dispute resolution: EU consumers may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

22. Miscellaneous

• Severability — if any provision of these Terms is held invalid, the remaining provisions remain in effect.
• No waiver — our failure to enforce any provision does not constitute a waiver of that right.
• Entire agreement — these Terms (together with our Privacy Policy and any specific service agreement) constitute the entire agreement between you and us regarding the Site.
• Assignment — you may not assign your rights under these Terms without our consent. We may assign ours in connection with a merger, acquisition, or sale of assets.

23. Contact

For any questions about these Terms, please contact us at:

Email: sales@howtogetref.com
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